Garage door stuck halfway
Leave it where it is and stay out from under it. Most fixes from $195.
Updated Oct 2026
No. Stay clear of it.
A door stopped part-way may have lost a cable or a spring, so it is not held the way it should be.
Three things to do now
- 1. Stay out from under it Keep people, pets and cars clear.
- 2. Leave the release cord Pulling it can let the door drop.
- 3. Call any hour We secure the door first.
Off-track repair, from $195
Off-track repairOff-track repair
from $195Door reseated, track checked and straightened
What can raise the price
- A creased track section that has to be replaced
- A snapped cable or worn rollers found at the visit
- A door opening that is no longer square
Cable repair
from $180Both lift cables, drums reset
What can raise the price
- Bent or worn drums found at the visit
- A heavy, insulated, wood or oversized door
- A part that has to be ordered
Spring replacement
from $225One torsion spring, installed, door balanced
What can raise the price
- A heavy, insulated, wood or oversized door, which needs a larger spring
- A high-cycle spring, if you choose one
- Worn cables, rollers or drums found at the visit
- A part that has to be ordered
Stuck door questions
Why is my garage door stuck halfway?
Usually a snapped lift cable, a roller out of its track, something blocking the track, or a broken spring that made the door too heavy. Chen Garage Door frees and repairs stuck doors in San Rafael and across Marin, with most fixes from $195.
Should I pull the emergency release?
Not while the door is part-way up. If a cable or spring has failed, the opener may be the last thing holding it.
How fast can you get here?
We are open 24 hours. Call (510) 509-9998 and we'll tell you the earliest time we can be there. Say if a car is shut in.
